Contact
Reach Astrovalpha — we respond within one business day
Whether you have a service enquiry, a product question, or wish to book an appointment, our team is ready to assist you directly.
Send an Enquiry
Our contact details
Astrovalpha is located at Kenyatta Avenue, Garissa 70100, Kenya. You may reach us by phone at +254 712 345678 or by email at info@astrovalpha.info. We are open Monday to Friday from 08:00 to 18:00 and Saturday from 09:00 to 14:00. Enquiries received outside business hours are addressed on the next working day.
| Monday | 08:00 – 18:00 |
|---|---|
| Tuesday | 08:00 – 18:00 |
| Wednesday | 08:00 – 18:00 |
| Thursday | 08:00 – 18:00 |
| Friday | 08:00 – 17:00 |
| Saturday | 09:00 – 14:00 |
| Sunday | Closed |
Send us a message
What to include in your message
To help us respond as efficiently as possible, please include in your message: the nature of your request (service, appointment, or product enquiry); your preferred dates or times if you are seeking an appointment; any relevant background that would help us prepare — for example, whether you have used our services before or have a specific product in mind. The more context you provide, the more useful our first response will be. We do not pass your contact details to third parties, and we use your information only to respond to your enquiry and maintain our service record.
Frequently asked before a first visit
Do I need an appointment to visit the premises?
For most service and product enquiries, you are welcome to walk in during business hours. However, for specific service engagements that require preparation, booking an appointment in advance ensures we are ready for you and can give you our full attention from the moment you arrive.
How quickly do you respond to email enquiries?
We aim to respond to every email enquiry within one business day. If your request is time-sensitive, a direct phone call during business hours is the fastest route to a confirmed answer.
Is parking available near your Kenyatta Avenue location?
Street parking is available along Kenyatta Avenue. We recommend arriving a few minutes early during peak hours, particularly on weekday mornings. We do not operate a private car park, but the surrounding streets generally have adequate space.
We are on Kenyatta Avenue — come and see the difference
Walk in, call, or send a message. Every enquiry is handled by a named member of our team.
Send an Enquiry